The cart is empty

Items subtotal:
$0.00

Complaints Management Policy

Since 1902

Personal Information Protection Policy

Dear customer,

Your satisfaction is our number one priority. If you are unsatisfied with our products or services in any way, please share your comments by calling us toll-free at: 1 844 735-2025 or in writing by completing our Complaints Submission Form.

https://www.urgelbourgie.com/images/complaint_submission_form.pdf

It is important that you share any concerns or comments with us so that we can improve our services. In fact, this process is an integral part of our policy for continually improving services and products. If you have a complaint to make, know that we are very sorry. Your request will be processed in a timely manner.

The following section includes information about how our organization processes complaints. All the information gathered during the complaints procedure is recorded in a complaints register.