Urgel Bourgie / Athos
For over 100 years, Urgel Bourgie / Athos has been supporting families with respect, professionalism, and compassion. Today, we are seeking a reliable, organized, and caring individual to provide reception and administrative support during services.
A different kind of role.
A human-centered environment.
A presence that truly makes a difference.
Your daily contribution
You are often the first person families meet. Your welcome, calm demeanor, and sense of organization set the tone for their experience.
Summary of responsibilities
- Welcome families and direct them to Directors and Pre-Arrangement Advisors
- Receive and route phone calls and faxes (newspapers, contracts, grave openings, etc.)
- Open and verify client files
- Perform GAMMA file control (family verification process)
- Carry out various administrative and computer-related tasks
- Prepare and update burial and/or cremation files
- Review daily schedules and events at the facility
- Communicate appointments to the relevant individuals
- Arrange flower placements
- Maintain order, cleanliness, and proper functioning of common areas (including coffee machine)
- Perform any other related duties
Desired profile
This position is well suited for someone who is:
- Welcoming, professional, and respectful
- Highly organized and autonomous
- Comfortable with computers and administrative tasks
- Able to manage multiple priorities calmly
- Detail-oriented and committed to quality service for families
Working conditions
- Casual on-call position
- Minimum availability of six (6) days per 14-day period, including one (1) weekend (day or evening) out of two (2)
- Compensation: $22.85/hour according to the collective agreement
