{"id":7308,"date":"2024-09-27T21:20:59","date_gmt":"2024-09-28T01:20:59","guid":{"rendered":"https:\/\/dev.urgelbourgie.com\/politique-de-gestion-des-plaintes\/"},"modified":"2024-12-03T02:26:31","modified_gmt":"2024-12-03T07:26:31","slug":"complaints-management-policy","status":"publish","type":"page","link":"https:\/\/www.urgelbourgie.com\/en\/complaints-management-policy\/","title":{"rendered":"Complaints Management Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7308\" class=\"elementor elementor-7308 elementor-4817\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e34108 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"8e34108\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ec416e elementor-absolute elementor-hidden-mobile elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"3ec416e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#main\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"16\" height=\"373\" src=\"https:\/\/www.urgelbourgie.com\/wp-content\/uploads\/2024\/08\/arrow2.png\" class=\"attachment-full size-full wp-image-6874\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aeef79c e-con-full e-flex e-con e-child\" data-id=\"aeef79c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07bc458 elementor-absolute elementor-widget elementor-widget-text-editor\" data-id=\"07bc458\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6>Since 1902<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba2b854 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"ba2b854\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Complaints Management Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-439c766 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"439c766\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7210a7 elementor-absolute elementor-widget elementor-widget-menu-anchor\" data-id=\"e7210a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"main\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59c7851 elementor-align-right elementor-widget elementor-widget-breadcrumbs\" data-id=\"59c7851\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.urgelbourgie.com\/en\/\">Urgel Bourgie \/ ATHOS<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-610a89d e-con-full e-flex e-con e-parent\" data-id=\"610a89d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5469eb elementor-widget elementor-widget-heading\" data-id=\"a5469eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Personal Information Protection Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-912cde9 elementor-widget elementor-widget-text-editor\" data-id=\"912cde9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dear customer,<\/p><p>Your satisfaction is our number one priority. If you are unsatisfied with our products or services in any way, please share your comments by calling us toll-free at: <a href=\"tel:18447352025\">1 844 735-2025<\/a>.<\/p><p>It is important that you share any concerns or comments with us so that we can improve our services. In fact, this process is an integral part of our policy for continually improving services and products. If you have a complaint to make, know that we are very sorry. Your request will be processed in a timely manner.<\/p><p>The following section includes information about how our organization processes complaints. All the information gathered during the complaints procedure is recorded in a complaints register.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Since 1902 Personal Information Protection Policy Dear customer, Your satisfaction is our number one priority. If you are unsatisfied with our products or services in any way, please share your comments by calling us toll-free at: 1 844 735-2025. It is important that you share any concerns or comments with us so that we can [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7308","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Complaints Management Policy | Urgel Bourgie<\/title>\n<meta name=\"description\" content=\"Urgel Bourgie offre des services fun\u00e9raires dans le respect des croyances et coutumes des familles. 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